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ADDENDUM

Before using #NCM-002 (PTC-401C IP)  Camera Firmware Ver.#4482  &  Viewer Ver.1.05b

 

This document includes supplemental and amendment of the instruction manual ...

[Note] Design and specifications are subject to change without notice.

[Contents]

* Supplemental
- Configuration Supplemental
- Camera Operation Supplemental
- User Authentication Supplemental
- Sound input/output Supplemental
- Alarm Actions Supplemental
- Motion Detection Supplemental
- System time setting Supplemental

*Correction
- Correction on Viewer start-up
- Correction on Sending E-mail
- Correction on Sending FTP
- Correction on Import/Export of Settings

 

 

* Supplemental ...


* Configuration Supplemental...


- Related pages in the operation manual: p. 37, 65
When firewall setting is enabled by Windows or virus check software, the phenomenon in which camera connection is disabled or image is not displayed may occur. Set firewall setting properly, according to
the instructions of Windows or virus check software.

- Related pages in the operation manual: p. 37, 65
At factory setting, Ports in TCP:80, 3490-3493 UDP:3000-4000 are used.
Set the port setting properly when connecting the router/Firewall equipment etc. to this product.

- Related pages in the operation manual: p. 37, 65
When accessing to this unit via Web browser or [ ELMO 1Channel Viewer ], Install sound device onto the PC.

* Camera Operation Supplemental...

- Related pages in the operation manual: p. 42, 69
In the network connection (web browser connection, viewer connection), "Home"
position cannot be registered in "Save Preset," which saves the current camera position. It can be registered using the remote control. (see p. 26).

- Related pages in the operation manual: p. 42, 69
In the network connection, when OSD setting (see p. 24) is shown, preset move to
"Home" is not available.

- Related pages in the operation manual: p. 41, 68
In the network connection, the centering function, which centers the selected  area, may be off center, when the tilt angle is around 90 degree (when  shooting directly underneath).

- Related pages in the operation manual: p. 57, 84
In the network connection, depending on the transmission state, when the control
permission setting is "time slice share," a condition may occur where none of  the clients that are connected can gain control. It should return to normal in a few seconds or minutes.

* User Authentication Supplemental...

- Related pages in the operation manual: p. 38, 57, 84
Even when "user Authentication" is set to "Disable" in the camera control  setting, the user Authentication screen will appear when the camera is  connected. When "user Authentication" is set to "Disable", press "OK" in the user  Authentication screen without entering a login name and password to log in to  the camera.

* Sound Input/Output Supplemental...

- Related pages in the operation manual: p. 69, 70
When running the viewer, set the MPEG4 frame rate to "10" or higher for sound input and output.

- Related pages in the operation manual: p. 69, 70
When running the viewer, sound is input into the client PC and output from speakers with amplifier connected with the camera, log into the camera as the administrator.

* Alarm Actions Supplemental...

- Related pages in the operation manual: p. 50, 75
When using "alarm input 1" and "alarm input 2", set MPEG4 frame rate to
"10" or higher for alarm action.

- Related pages in the operation manual: p. 66, 67
When running the viewer, logs other than alarm inputs such as "Jpeg setting" are
 displayed at the bottom of the viewer screen.

* Motion Detection Supplemental...

- Related pages in the operation manual: p. 50, 75, 79
The motion detection function will not work when "Focus" operation of the camera
is used. Please refrain from using the "Focus" operation while using the motion detection function. Also, if the movement motion detection function stops, to restore this function,
please turn off the power to the camera and then turn it on again.

* System Time setting Supplemental...

- Related pages in the operation manual: p. 64, 86
The built-in clock is addressed to 2037/12/30.
To make E-mail function, FTP function, Still image storage work properly, set the Time of Day within the limits.

 

 

* Correction...


* Correction on Viewer start-up...


-  Related pages in the operation manual: p. 66, 90
At initial viewer set-up, the window in which both ID for viewer and password are entered is not shown up. You are not required to enter the ID for viewer and password from 2nd. start-up or onward.

* Correction on Sending E-mail...

- Related pages in the operation manual: p. 29, 50, 51, 52, 75, 76, 95
In this version of the camera, the "Send E-mail" does not function.
This matter will be addressed in the future by upgrading the firmware version.  Please refrain from selecting "Send E-mail" "FTP and Send E-mail" in the alarm  action item in the alarm settings.

* Correction on sending FTP...

- Related pages in the operation manual: p. 29, 50, 53, 54, 75, 77, 96
In this version of the camera, the "Sending FTP" does not function. This matter will be addressed in the future by upgrading the firmware version.
 Please refrain from selecting "Send FTP" "FTP and Send E-mail" in the alarm action item in the alarm settings.

* Correction on Import/Export of Settings...

- Related pages in the operation manual: p. 86
The "Export settings" function is to save the various set values of the camera
to PC. However, the preset positions of the camera cannot be exported. It must be registered preset positions again. 

 


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